A big list of promises and claims is what you see on the website of every web hosting service provider. Though some of them are genuine, most are not. Ascertaining that a web host will deliver as per their promises is quite a daunting task. Here we are assuming that you have already short-listed the web hosting service providers on the basis of your needs and the web hosting plans/ services that these web hosts offer.
Here are the 3 best ways of ascertaining that a web host will deliver as per your expectation:
The first thing to check is the length of time that the web host has been in business for. There are a number of fly-by-night web hosts that keep coming and going. A web host who has been in business for 3-4 years would most probably be doing a good job (that is why they are still in business).
The second test for a good web host is their customer service. A good way of testing the customer service is to write an email to the web host and check how promptly and clearly they respond back to your query. A good web hosting service provider should ideally respond back to you within 24 hours. Besides email, the support services of a good web host will also be available through phone and even live chat. Look for 24/7 support and test it out by making a call at odd times e.g. very late in the night or very early in the morning. Use the live chat facility to check the adeptness of support representatives in handling customer queries.
Last but not the least, check the reviews of the web hosting service and the feedback that they have received from their past and current customers. There are a number of sites that host customer reviews for various web hosts. But a lot of people find it a hassle to go to several web hosting review sites and search for reviews on a particular web hosting service. However, checking the user reviews is very necessary. At http://www.webhostingreviewdirectory.com , you can find a compilation of user reviews from various web hosting review sites at one place. Moreover, these reviews are grouped on per host basis thereby making it easier to check all the user reviews of a particular host in a very convenient manner.